Privacy Policy

Effective date: August 5, 2026

This Privacy Policy explains how Vantaro Terra Furniture Co., Ltd. ("Vantaro Terra", "we", "us", or "our"), as operator of this furniture catalogue website (the "Site"), handles personal information when you browse our product collections, projects, and articles or contact us with an enquiry.

Information We Collect

Information you provide directly. When you contact us about products, projects, availability, or another matter, we may receive your name, email address, telephone number, company or organization, project details, and the content of your enquiry. Please provide only the information reasonably needed for us to respond.

Essential technical information. Where reasonably necessary to deliver, maintain, troubleshoot, or protect the Site, we or service providers acting for us may process limited technical data, such as an IP address, browser and device type, requested pages, referring page, request time, and error or security records. The information involved depends on how the Site is accessed and operated, and we do not claim that every listed item is collected on every visit.

How We Use Information

We may use personal information to answer enquiries; provide requested information about our furniture, projects, or editorial content; operate, maintain, secure, and troubleshoot the Site; prevent misuse; comply with applicable legal obligations; and establish, exercise, or defend legal claims.

We use information only for the purposes described above, for purposes compatible with the circumstances in which it was provided, or as otherwise permitted by applicable law.

Cookies and Similar Technologies

We may use strictly necessary cookies or similar technologies to operate the Site and keep it secure.

We do not intentionally use advertising or analytics cookies on the Site. Your browser may allow you to block or delete cookies, but restricting a strictly necessary technology may affect parts of the Site that depend on it.

How We Share Information

We may share relevant information with service providers that help us host, operate, maintain, secure, or communicate through the Site. They may process information only for the services they provide to us and subject to appropriate contractual or legal obligations.

We may also disclose information when reasonably necessary to comply with applicable law or a lawful request, protect the rights, safety, or property of Vantaro Terra or others, investigate misuse, or establish, exercise, or defend legal claims. We do not sell or rent personal information.

Data Retention and Security

We retain personal information only for as long as reasonably necessary for the purposes described in this Policy, including responding to an enquiry, maintaining appropriate records, and meeting legal obligations. The appropriate period depends on the nature and context of the information and applicable requirements, so we do not apply a single fixed period to every category.

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International Processing

Because the Site is available through the internet and may be supported by service providers in different places, personal information may be processed in a country or region other than your own. We do not state that all information is kept in any one location. Where applicable law regulates a transfer, we take reasonable steps to use an available legal basis and appropriate safeguards.

Your Choices and Rights

Depending on the law that applies to you, you may have rights to request access to, correction of, or deletion of personal information, or to request restriction, object to certain processing, receive portable information, withdraw consent where processing relies on consent, or complain to an appropriate authority. These rights may be subject to conditions and exceptions under applicable law.

To make a privacy request, contact us using the details below. We may need to verify your identity and clarify the scope of your request before responding. Nothing in this Policy limits any statutory rights or remedies available to you under applicable law.

Children's Privacy

The Site is intended for a general business and adult audience and is not directed to children. We do not knowingly collect personal information from children as defined by applicable law. If you believe a child has provided personal information to us, please contact us so that we can review the matter and take appropriate action.

Changes to This Policy

We may update this Privacy Policy to reflect changes to the Site, our practices, or applicable requirements. The effective date above shows when this version took effect. When appropriate, we will provide additional notice of a material change through the Site or another reasonable method.

Contact Us

Operator: Vantaro Terra Furniture Co., Ltd.

Email: ivy.d@vantaroterra.com

Address: Building A, No.9, District 6, Sanlian Industrial Zone, Gulao Town, Heshan, JiangMen, G.D., 529738, China